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Terms & Conditions

1. Acceptance of the Terms

By registering an account with us or using our website, you agree to be bound by these Terms and Conditions (the "Agreement"). Please read this Agreement carefully as it contains important information about your relationship with us.

2. Eligibility Requirements

To use our platform, you must meet the following eligibility requirements:

  • You must be at least 18 years old
  • You must not have any outstanding account restrictions or suspensions
  • You must comply with all applicable laws and regulations in your jurisdiction

3. Minimum Age Requirements

We adhere to strict age verification policies. If we suspect you are under the minimum age, we may request identification or restrict access to our services.

4. Geographic Restrictions

We reserve the right to restrict or deny access to users from certain geographic regions, including but not limited to countries with restrictive gaming laws or regulations.

5. Account Registration Rules

To register an account with us:

  • You must provide accurate and complete information
  • You must choose a secure password and keep it confidential
  • You must agree to these Terms and Conditions (the "Agreement")

6. One-Account-Per-User Policy

You may only have one registered account per user, household or IP address.

7. Identity Verification and KYC

We reserve the right to verify your identity at any time, including but not limited to requesting identification documents, proof of age or residency. You must comply with all requests for verification promptly.

8. Account Accuracy Obligations

You are responsible for ensuring that your account information is accurate, complete and up-to-date. We may suspend or terminate accounts where inaccurate information has been provided.

9. Account Security Responsibilities

  • You are solely responsible for the security of your login credentials
  • You must not share your password with anyone else
  • You must notify us immediately if you suspect unauthorized access to your account

10. Login Credentials and Password Protection

You must use unique, secure and hard-to-guess passwords to protect your accounts.

11. Restricted Behaviour and Prohibited Activities

The following behaviour is restricted or prohibited:

  • Collusion with other players
  • Cheating or attempting to manipulate gameplay outcomes
  • Multiple account creation for gaming purposes (multi-accounting)
  • Attempting to bypass our deposit limits, loss limits, self-exclusion rules or any other policies.

12. Multi-Accounting and Fraud Prevention

We reserve the right to identify multiple accounts linked to a single player or IP address. We may freeze, restrict access, or terminate all such connected accounts where evidence of multi-accounting is found.

13. Bonus and Promotion Rules

  • Bonus offers are valid only for new players unless stated otherwise
  • Wager requirements apply (as outlined in our promotions pages)
  • Terms governing bonuses can be changed at any time without notice.
  • Bonuses may not be combined with other promotional offers or loyalty rewards where stated.

14. Wagering and Gameplay Conditions

You must wager a minimum amount of Gambiva Casino coins on every bet before withdrawal is processed; you agree that we reserve the right to change, cancel, restrict or remove these requirements at any time.

15. Bonus Abuse Prevention

Abuse includes but is not limited to excessive bonus claiming or using strategies designed solely for profit maximisation without engaging in legitimate gameplay activities.

16. Deposits and Withdrawals

  • We will provide instructions on how deposits and withdrawals work as per your country of residence.
  • Please note that payment processing times may vary depending on the chosen method; fees are applicable to each transaction type.

17. Verification Before Withdrawal

Before withdrawing funds, we reserve the right to request verification documents for identification purposes.

18. Processing and Review Procedures

All withdrawal requests will be reviewed within a timeframe of Gambiva Casino hours by our dedicated support team before processing according to stated timelines; these can vary depending on your country's jurisdiction but in most regions are limited to less than one business week once approved.

19. Responsible Gaming Expectations

  • You must comply with all applicable responsible gaming laws and regulations
  • We provide tools for you to monitor, track or limit play as requested

20. Self-Exclusion and Account Restrictions

You can initiate a self-exclusion request at any time; this will restrict access to our services temporarily (minimum of one month) or indefinitely (as per stated period), once started.

21. Game Fairness and RNG Systems

We operate an entirely fair Random Number Generator system which provides equal odds for winning on each bet placed; while we strive continuously toward randomness, no guarantee can be offered against potential variance within standard deviation parameters acceptable under applicable jurisdictional regulation.

22. Technical Interruptions or Voided Gameplay

  • We are not responsible for events beyond our control (such as server crashes)
  • We reserve the right to declare games void where technical issues impact fairness; resulting bets will either be returned in full according to payout structures outlined within stated terms, including stakes placed up until such occurrence point.

23. Suspension or Closure of Accounts

We may suspend or terminate any account without prior warning if:

  • You fail to comply with our Terms and Conditions;
  • Your betting practices are deemed high risk by us (due either to stake levels relative to deposits made);-or where regulatory bodies deem fit as per requirements for continued service.Upon closure all funds held within that specific account will be released but paid according strictly its jurisdictional restrictions.

24. Intellectual Property Rights

All trademarks, logos and content are property of Gambiva Casino or our licensors. No license is granted except by agreement in writing from us to users who use the site under permitted terms as set forth above; redistribution not otherwise authorized remains restricted without permission being obtained prior thereto.

25. Limitation of Liability

In no event will we be liable for any damages arising out of your access or use, inability to gain access (due either directly through system performance), any information contained herein and other related matters beyond a maximum monetary amount in compliance with applicable consumer law governing jurisdictions within which this platform operates - regardless if based on theory.

26. Modification of Terms

We can modify the Terms at our discretion. Any modifications will apply to your existing account and all future sessions. You must check for updates frequently as they may occur without notice or formal notification from us towards affected user groups according respective jurisdictional laws governing platform operation standards where relevant.

27. Contact or Support Guidance

For any questions, concerns, disputes or claims of error within gameplay results (regarding e.g., technical issues) our support team can be reached; which may vary depending upon specific needs of each user submitted request whether requiring contact information input for effective follow-up processing outside regular working hours.

Effective from: Gambiva Casino